All Systems Operational

About This Site

Welcome to the Pairsoft status page for unplanned events. Issues impacting our products and services are reported and tracked on this site. Monitor this page if you are experiencing an issue to stay updated on the status and resolution.

If you are experiencing an issue with your product or service that is not posted on this status page, or not related to a scheduled maintenance please contact Support (Support : PairSoft Support)

Uptime over the past 90 days. View historical uptime.
PaperSave 7 Services Operational
90 days ago
99.99 % uptime
Today
Operations Service (PSLAAS01P) Operational
90 days ago
100.0 % uptime
Today
Operations Service (PSLAAS02P) Operational
90 days ago
100.0 % uptime
Today
Operations Service (PSLAAS03P) Operational
90 days ago
100.0 % uptime
Today
Operations Service (PSLAAS04P) Operational
90 days ago
100.0 % uptime
Today
Operations Service (PSLAAS05P) Operational
90 days ago
100.0 % uptime
Today
Operations Service (PSLAAS06P) Operational
90 days ago
100.0 % uptime
Today
Operations Service (PSLAAS07P) Operational
90 days ago
100.0 % uptime
Today
Operations Service (PSLAAS08P) Operational
90 days ago
100.0 % uptime
Today
Operations Service (PSLAAS09P) Operational
90 days ago
100.0 % uptime
Today
Operations Service (PSLAAS10P) Operational
90 days ago
100.0 % uptime
Today
Operations Service (PSLAASAUS01P) Operational
90 days ago
100.0 % uptime
Today
Operations Service (PSLAAS01P-BHSN) Operational
90 days ago
100.0 % uptime
Today
Operations Service (PSLAAS01P-GTF) Operational
90 days ago
100.0 % uptime
Today
Operations Service (PSLAAS01P-USC) Operational
90 days ago
100.0 % uptime
Today
PaperSave DB Service (PSAAVMAUS01P) Operational
90 days ago
100.0 % uptime
Today
PaperSave DB Service (PSSQLVM05P) Operational
90 days ago
100.0 % uptime
Today
PaperSave DB Service (PSSQLVM04P) Operational
90 days ago
100.0 % uptime
Today
PaperSave DB Service (PSSQLVM03P) Operational
90 days ago
100.0 % uptime
Today
PaperSave DB Service (PSSQLVM02P) Operational
90 days ago
99.96 % uptime
Today
PaperSave Web Client (AWS) Operational
90 days ago
100.0 % uptime
Today
PaperSave DB Service (PSSQLVM01P) Operational
90 days ago
100.0 % uptime
Today
Workflow Service (PSWFAS01P-RFMC) Operational
90 days ago
100.0 % uptime
Today
Content Service (PSCAAS02P) Operational
90 days ago
100.0 % uptime
Today
Authentication Service (PSIDAS01P-BHSN) Operational
90 days ago
100.0 % uptime
Today
Content Service (PSCAAS08P) Operational
90 days ago
100.0 % uptime
Today
Authentication Service (PSIDASAUS01P) Operational
90 days ago
100.0 % uptime
Today
Workflow Service (PSWFAS01P) Operational
90 days ago
100.0 % uptime
Today
Authentication Service (PSIDAS02P) Operational
90 days ago
100.0 % uptime
Today
Authentication Service (PSIDAS01P) Operational
90 days ago
99.96 % uptime
Today
Workflow Service (PSWFAS01P-SEG) Operational
90 days ago
100.0 % uptime
Today
Workflow Service (PSWFAS01P-BHSN) Operational
90 days ago
100.0 % uptime
Today
Workflow Service (PSWFASAUS01P) Operational
90 days ago
100.0 % uptime
Today
Workflow Service (PSWFAS02P) Operational
90 days ago
100.0 % uptime
Today
Content Service (PSCAAS01P) Operational
90 days ago
100.0 % uptime
Today
Content Service (PSCAAS03P) Operational
90 days ago
100.0 % uptime
Today
Content Service (PSCAAS04P) Operational
90 days ago
100.0 % uptime
Today
Content Service (PSCAAS05P) Operational
90 days ago
100.0 % uptime
Today
Content Service (PSCAAS06P) Operational
90 days ago
100.0 % uptime
Today
Content Service (PSCAAS07P) Operational
90 days ago
100.0 % uptime
Today
Content Service (PSCAAS09P) Operational
90 days ago
100.0 % uptime
Today
Content Service (PSCAAS10P) Operational
90 days ago
100.0 % uptime
Today
Content Service (PSCAASAUS01P) Operational
90 days ago
100.0 % uptime
Today
Content Service (PSCAAS01P-BHSN) Operational
90 days ago
100.0 % uptime
Today
Content Service (PSCAAS01P-ATSTEST) Operational
90 days ago
100.0 % uptime
Today
Content Service (PSCAAS01P-SHARE) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 Services Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVMCA02P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVMCA01P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVMAUS02P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVMAUS01P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM24P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM23P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM22P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM21P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM20P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM19P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM18P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM17P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM16P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM15P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM14P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM13P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM12P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM11P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM10P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM09P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM08P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM07P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM06P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM05P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM04P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM03P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM02P) Operational
90 days ago
100.0 % uptime
Today
PaperSave 6 and 7 Service (PSAAVM01P) Operational
90 days ago
100.0 % uptime
Today
PaperSave OCR Services Operational
90 days ago
100.0 % uptime
Today
OCR Service (PSAAVMAUS01P) Operational
90 days ago
100.0 % uptime
Today
OCR Service (PSNATIVEOCR) Operational
90 days ago
100.0 % uptime
Today
OCR Service (PSEPHSTVMCA01P) Operational
90 days ago
100.0 % uptime
Today
OCR Service (PSEPHSTVM02P) Operational
90 days ago
100.0 % uptime
Today
OCR Service (PSEPHSTVM01P) Operational
90 days ago
100.0 % uptime
Today
WorkPlace Application Services Operational
90 days ago
100.0 % uptime
Today
WorkPlace Service (WPAAVM01P) Operational
90 days ago
100.0 % uptime
Today
WorkPlace Service (WPAACAVM01P) Operational
WorkPlace Service (WPAAVM02P) Operational
WorkPlace Service (WPAAVM03P) Operational
WorkPlace Service (WPAAVM04P) Operational
WorkPlace Service (WPAAVM05P) Operational
WorkPlace Service (WPAAVM06P) Operational
WorkPlace Service (WPAAVM07P) Operational
WorkPlace Service (WPAAVM08P) Operational
WorkPlace Service (WPADVM01P) Operational
WorkPlace Service (WPAPPAUSVM01P) Operational
WorkPlace Service (WPJBOXVM01P) Operational
WorkPlace Service (WPSQLAUSVM01P) Operational
WorkPlace Service (WPSQLCAVM01P) Operational
WorkPlace Service (WPSQLVM01P) Operational
WorkPlace Service (WPSQLVM02P) Operational
WorkPlace Service (WPSQLVM03P) Operational
WorkPlace Service (WPSQLVM04P) Operational
WorkPlace Service (WPSQLVM05P) Operational
WorkPlace Service (WPSQLVM06P) Operational
WorkPlace Service (WPSQLVM07P) Operational
WorkPlace Service (WPSQLVM08P) Operational
WorkPlace Service (WPSQLVM09P) Operational
WorkPlace Service (WPSQLVM10P) Operational
WorkPlace Service (WPSQLVM11P) Operational
WorkPlace OCR Services Operational
90 days ago
100.0 % uptime
Today
WorkPlace OCR Services Operational
90 days ago
100.0 % uptime
Today
DocuPeak Application Services Operational
90 days ago
100.0 % uptime
Today
DocuPeak Application Services Operational
90 days ago
100.0 % uptime
Today
DocuPeak Database Service (12,2_11) Operational
90 days ago
100.0 % uptime
Today
DocuPeak Application Services (EUSWEB01) Operational
90 days ago
100.0 % uptime
Today
DocuPeak Application Services (EUSWEB02) Operational
90 days ago
100.0 % uptime
Today
DocuPeak Application Services (EUSWEB03) Operational
90 days ago
100.0 % uptime
Today
DocuPeak Application Services (EUSWEB04) Operational
90 days ago
100.0 % uptime
Today
DocuPeak Application Services (EUSWEB05) Operational
90 days ago
100.0 % uptime
Today
DocuPeak Application Services (EUSWEB06) Operational
90 days ago
100.0 % uptime
Today
DocuPeak Database Service (EUSSQL01) Operational
90 days ago
100.0 % uptime
Today
DocuPeak Database Service (EUSSQL02) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
PaperSaveCloud™ Planned Maintenance May 8, 2024 00:00 - May 13, 2024 08:00 EDT
Dear PaperSaveCloud Customer,

We have planned maintenance activity for PaperSaveCloud on May 08, 2024, to May 13, 2024 between 12 AM EST to 8 AM EST each day. Please exit PaperSave before the maintenance period begins to avoid issues. If you experience any longer issues or issues outside the planned maintenance time frame, please create a ticket via the Pairsoft Support portal for assistance.
Posted on May 07, 2024 - 11:59 EDT
WorkPlaceCloud™ Planned Maintenance May 18, 2024 00:00-08:00 EDT
Dear WorkPlaceCloud Customer,

We have planned maintenance for WorkPlaceCloud on May18th, 2024, between 12 AM EST to 8 AM EST. Please exit from WorkPlace before the maintenance period begins. If you experience any issues outside the planned maintenance time frame, please create a ticket via the Pairsoft Support portal for assistance.
Posted on May 03, 2024 - 10:25 EDT
DocupeakCloud™ Planned Maintenance May 25, 2024 00:00-08:00 EDT
Dear Docupeak Customer,

We have planned maintenance for DocupeakCloud on May25th, 2024, between 12 AM EST to 8 AM EST. Please exit from Docupeak before the maintenance period begins. If you experience any issues outside the planned maintenance time frame, please create a ticket via the Pairsoft Support portal for assistance.
Posted on May 03, 2024 - 10:30 EDT
PaperSaveCloud™ Planned Maintenance May 25, 2024 00:00-08:00 EDT
Dear PaperSaveCloud Customer,

We have planned maintenance for PaperSaveCloud on May 25th, 2024, between 12 AM EST to 8 AM EST. Please exit PaperSave before the maintenance period begins. If you experience any issues outside the planned maintenance time frame, please create a ticket via the Pairsoft Support portal for assistance.
Posted on May 03, 2024 - 10:27 EDT
Past Incidents
May 7, 2024

No incidents reported today.

May 6, 2024
PaperSaveCloud Service Interruption Alert
Resolved - This incident has been resolved.
May 6, 12:10 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 11:12 EDT
Investigating - We are experiencing minor issues with the PaperSaveCloud services. These issues may prevent you from accessing or using parts of your PaperSave application. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.
May 6, 10:20 EDT
PaperSaveCloud™ Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 6, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 00:00 EDT
Scheduled - Dear PaperSaveCloud Customer,

We have planned maintenance activity for PaperSaveCloud on May 03, 2024, to May 06, 2024 between 12 AM EST to 8 AM EST each day. Please exit PaperSave before the maintenance period begins to avoid issues. If you experience any longer issues or issues outside the planned maintenance time frame, please create a ticket via the Pairsoft Support portal for assistance.
Apr 30, 13:18 EDT
May 5, 2024
DocupeakCloud™ Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 5, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 00:00 EDT
Scheduled - Dear Docupeak Customer,

We have planned maintenance for DocupeakCloud on May5th, 2024, between 12 AM EST to 8 AM EST. Please exit from Docupeak before the maintenance period begins. If you experience any issues outside the planned maintenance time frame, please create a ticket via the Pairsoft Support portal for assistance.
May 3, 10:21 EDT
WorkPlaceCloud™ Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 5, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 00:00 EDT
Scheduled - Dear WorkPlaceCloud Customer,

We have planned maintenance for WorkPlaceCloud on May 5th, 2024, between 12 AM EST to 8 AM EST. Please exit from WorkPlace before the maintenance period begins. If you experience any issues outside the planned maintenance time frame, please create a ticket via the Pairsoft Support portal for assistance.
May 3, 10:15 EDT
May 4, 2024

No incidents reported.

May 3, 2024
May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024
PaperSaveCloud™ Planned Maintenance
Completed - The scheduled maintenance has been completed.
Apr 29, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 00:00 EDT
Scheduled - Dear PaperSaveCloud Customer,

We have planned maintenance activity for PaperSaveCloud on April 27, 2024, to April 29, 2024 between 12 AM EST to 8 AM EST each day. Please exit PaperSave before the maintenance period begins to avoid issues. If you experience any longer issues or issues outside the planned maintenance time frame, please create a ticket via the Pairsoft Support portal for assistance.
Apr 26, 09:40 EDT
Apr 28, 2024

No incidents reported.

Apr 27, 2024
Apr 26, 2024
WorkPlaceCloud™ Planned Maintenance
Completed - The scheduled maintenance has been completed.
Apr 26, 09:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 00:00 EDT
Scheduled - Dear WorkPlaceCloud Customer,

We have planned maintenance activity for WorkPlaceCloud on April 23, 2024, to April 28, 2024 between 12 AM EST to 8 AM EST each day. Please exit Workplace before the maintenance period begins to avoid issues. If you experience any longer issues or issues outside the planned maintenance time frame, please create a ticket via the Pairsoft Support portal for assistance.
Apr 22, 19:43 EDT
Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024
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